Privacy Policy
Effective date: November 13, 2026
Andrew's Appliance Rentals LLC ("we," "us") rents washers and dryers in the Fresno, California area. This policy explains what personal information we collect through 559washerdryer.com and when you text, email, or rent from us, how we use it, and the choices you have.
Information we collect
When you use the availability form
The form on our website does not send your answers to us or store them on the website. Tapping Send Text opens a pre-written text message on your device. We only receive that information if you choose to send the message.
When you text or email us
We receive your phone number or email address and anything you choose to send. That may include your name, ZIP code, address, the plan and set you want, whether there are stairs, your dryer outlet type, your space measurements, your preferred install date, and photos of your laundry area.
When you rent from us
We keep your name, contact details, service address, signed agreement, the appliances you rent, install and service history, and your payment history. Card payments are handled by our payment processor, Stripe. We do not store your full card number.
When you visit our website
Like most websites, ours relies on outside services that automatically receive basic technical information, such as your IP address and browser type. Our website host receives this when your device loads the site, and Google receives it when your device loads the fonts we use. We do not currently use analytics tools or advertising trackers on this website.
How we use your information
- Answer your questions, check availability, and give you a quote
- Prepare agreements and schedule delivery, installation, service, and pickup
- Process payments and keep accurate records
- Send messages about your request or rental, and ask for a review after an install
- Collect amounts owed, recover our appliances, and enforce our agreements
- Comply with the law and protect our rights and property
Who we share it with
We do not sell your personal information. We share it only as needed with these types of recipients:
- Payment processors, to charge payments and send invoices
- Technology and service providers that help us run our website, phone and text messaging, electronic signatures, business records, and marketing systems
- Phone and internet carriers, which deliver our messages
- People who help us with unpaid accounts or legal matters, such as attorneys, process servers, locating services, and the courts
- Government agencies or others when the law requires it or to protect rights, safety, or property
- A buyer or successor, if our business is sold or transferred
Text messages
We use your number to communicate about your request or rental. Message and data rates may apply. We will not send you marketing texts without your consent. To stop marketing or automated texts, reply STOP or tell us you no longer want them.
Tracking and Do Not Track
Our website does not currently respond to browser "Do Not Track" signals. We do not allow third parties to collect information about your online activity over time and across other websites through our site, apart from the basic technical information described above.
Links to other sites
Our website links to services such as Google, Instagram, Facebook, and TikTok. Their own privacy policies apply when you visit them.
How long we keep information
We keep personal information for as long as we need it for the purposes above, including to maintain rental, tax, and legal records.
How we protect information
We take reasonable steps to protect your information, but no website, device, or message is completely secure. Please do not text us full card numbers or other sensitive financial information.
Your choices
To review or correct your information, or to ask us to delete it, contact us using the details below. We may need to keep some information to complete a rental, meet legal requirements, or resolve a dispute.
Children
Our services are for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
If we change this policy, we will post the new version on this page and update the effective date.
Contact us
Text: (559) 240-1272
Email: adealba47@gmail.com